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Massage Envy therapists accused of 180 sexual assaults

Massage Envy therapists accused of 180 sexual assaults

In another statement reported by NY Daily News, Massage Envy said: "Each of these incidents are heartbreaking for us and for the franchisees that operate Massage Envy locations", the company said in a statement.

A Sunday article from BuzzFeed News reports the largest massage franchise in the country is facing a number of lawsuits, citing police reports and firsthand interviews with victims.

Accuser Susan Ingram told CBS News that she was groped "roughly and aggressively" by her masseur in a 2015 visit to Massage Envy.

The therapist she claimed assaulted her is now in prison after pleading guilty to assaulting nine women while employed by Massage Envy, the ABC News story said.

After five years, Kandice Martellaro says she can't shake the anger over what happened to her at Massage Envy and how it was handled.

Massage Envy has over 1,200 locations nationwide with alleged sexual assault in many different locations.

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Too disturbed to report the assault immediately, she called the manager after she got home.

According to court documents, Ingram was not the first to be assaulted by Deiter-however, when two previous clients also tried reporting their experiences, the spa ignored their allegations, saying they weren't credible because the women refused to return to the spa to discuss their experiences.

Sadly, many other claims surface in Buzzfeed's report, which also touches upon Massage Envy's inability to provide much comment on the allegations for legal reasons.

"Massage Envy is a partner in crime", Ingram said, due to protecting the alleged sexual predators. Even if a client calls to report a rape, Massage Envy is not required to contact law enforcement. "That's why we will never stop reinforcing to our franchisees the importance of a safe environment". "We are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients".

But overall, Melanie Hansen, general counsel of Massage Envy Franchising, said the company has worked hard to create the industry's "most stringent, rigorous policies" for hiring, screening, and training therapists.

According to a report from BuzzFeed News, the women say therapists at the popular chain groped them and committed other sexual acts.

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