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United Airlines boss vows to fix 'system failure' in first interview

United Airlines boss vows to fix 'system failure' in first interview

In this case, United needed to make room for a flight crew and called security personnel when no passengers volunteered to give up their seat.

Dao, through his attorneys, has so far declined to comment, but he announced he will hold a press conference Thursday morning in Chicago. The incident was captured on video by several passengers on the flight.

Likewise, the Chicago Aviation Department has said only that one of its employees who removed Dao did not follow proper procedures and has been placed on leave. "No one should ever be treated this way", Munoz said.

The letter, sent Tuesday, April 11, is signed by 21 Democratic senators, including Al Franken and Amy Klobuchar of Minnesota, and says they are "deeply concerned" about the incident.

Lawyers for the passenger dragged from a United Airlines plane in Chicago filed an emergency request with an IL state court on Wednesday to require the carrier to preserve video recordings and other evidence related to the incident.

He promised to review the airline's policies to make sure something like that never happens again, and said United will no longer use police to remove bumped passengers. "They're clearly there for a objective of safety, and we want to make sure they protect us, but for other reasons, I think that's a policy we have to absolutely relook at". United is offering compensation in the form that the passenger wants. At least three officers involved in the incident have been put on leave pending an investigation.

Polls show even higher support for Obamacare after GOP whiffs on reform
Despite their overall approval of "Obamacare", young Americans' views on the law aren't all rosy. That proposal was included in the failed GOP overhaul.

UK's Johnson cancels Moscow visit after Syria gas attack
The nature of the substance used has not been confirmed, and Syria has insisted it would not and has not used chemical weapons. Iran's President Hassan Rouhani has said "terrorists are celebrating" the USA strikes on the air base.

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Meanwhile, Japan has highly condemned the missile launch and said that it violated UN Security Council resolutions. North Korea has fired a ballistic missile into the Sea of Japan, according to South Korea and the USA military.

Dao balked, Chicago aviation authorities were called and a wild scramble ensued.

No passengers on the plane have mentioned that Dao did anything but refuse to leave the plane when he was ordered to do so.

Video taken by passengers shows the man screaming while being dragged by police officers down the aisles where he ends up bloodied and bruised.

Munoz came under fire for praising employees in a memo shortly after the incident and not issuing an apology to Dao for two days. In the first of what is expected to be a series of protests against United Airlines, Reverend Jesse Jackson and the Rainbow PUSH coalition are planning nationwide boycotts of United.

"After being duly processed by the ticket agent, checked in by the attendant and seated in his assigned passenger seat, Petitioner was forcibly dragged and removed from the said aircraft by City employees, sustaining personal injury", the filing said.

Reached Tuesday by phone, United's media staff said they couldn't go into nitty-gritty details about how its passenger check-in and seat assignment software works. "I do look forward to a time when I can as much as I'm able to apologize directly to him for what's happened".

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